Privacy Policy
Last Updated: July 18, 2025
This Privacy Policy (“Policy”) describes how The Fermented Life (“Company,” “we,” or “us”) collects, uses, and protects personal information provided by users of https://www.thefermentedlife.com (the “Site”). This Policy also applies to members of The Fermented Life Collective: A Create Culture Association, a Private Membership Association (“PMA”).
By accessing this Site, engaging in transactions, or joining the PMA, you agree to the practices described herein.
1. Site Classification
This Site operates as a private membership and e-commerce platform, providing small-batch, wild, and traditionally cultured and fermented foods and beverages and holistic wellness and educational resources.
2. Categories of Information We Collect
We may collect the following information, voluntarily provided by users or members:
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Full name
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Mailing address
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Email address
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Phone number
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Date of birth
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Billing and payment information
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Demographic data (e.g., age, gender)
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Account preferences and communication settings
We do not collect sensitive personal data unless required for legitimate business purposes and only with your consent.
3. How We Use Your Information
We may use your personal data to:
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Process transactions, memberships, and product orders
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Provide customer support
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Communicate updates, account notices, or changes in service
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Send marketing, promotional, or educational materials (with consent)
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Comply with legal obligations
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Monitor website usage and improve our offerings
We do not use your data for profiling or automated decision-making.
4. Sharing and Disclosure of Personal Information
We do not sell, rent, or lease your personal information.
Your data may be strictly shared with trusted third-party vendors for business operations (e.g., payment processors, shipping partners, email providers) under confidentiality agreements. We may also disclose data when required by law or court order, or to protect our legal rights and the safety of our members and users.
5. Cookies and Tracking Technologies
This Site uses cookies and similar technologies to enhance user experience, remember preferences, and analyze traffic.
You may opt to turn off cookies in your browser settings. Please note, however, that disabling cookies may affect the functionality of certain features.
We do not currently respond to “Do Not Track” browser signals.
6. Children’s Privacy
We do not knowingly collect personal data from individuals under thirteen (13). It will be promptly deleted if we become aware that we have inadvertently collected such information.
7. California Consumer Privacy Rights (CCPA & CPRA)
If you reside in California, you are entitled to the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
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Right to Know what personal information we collect and how it is used or disclosed
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Right to Delete personal data (with legal exceptions)
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Right to Correct inaccuracies in personal data
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Right to Opt-Out of the sale or sharing of personal data
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Right to Limit Use of sensitive personal data
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Right to Non-Discrimination for exercising your rights
To exercise these rights, contact us at thefermentedlifekauai@gmail.com or submit a request at: https://www.thefermentedlife.com/privacy-requests
8. International Users and GDPR Compliance
If you are located in the European Economic Area (EEA), United Kingdom, Canada, or other regions with similar data protection laws, you may have additional rights, including:
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Right of Access to your personal data
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Right to Rectification of inaccurate data
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Right to Erasure (Right to Be Forgotten)
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Right to Restrict Processing under certain circumstances
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Right to Data Portability
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Right to Object to certain types of data processing
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Right to Withdraw Consent at any time
To exercise these rights, email us at thefermentedlifekauai@gmail.com. By using the Site, you consent to processing your data in the United States per this Policy.
9. Private Membership Association (PMA) Data Policy
This section applies to members of The Fermented Life Collective: A Create Culture Association, a Private Membership Association governed under the First and Fourteenth Amendments of the U.S. Constitution.
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Membership data is used solely within the private domain and is protected by contract and association law.
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Information is never shared publicly or sold to third parties.
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Member communications may include email, phone, or text for purposes such as member shares coordination, wellness resources, or educational notices.
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Members acknowledge that they consent to private data use consistent with PMA operations and benefits by joining.
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Public consumer opt-out laws may not apply within the PMA structure.
For PMA data inquiries, please contact: thefermentedlifecollective@gmail.com
10. Opting Out of Communications and Data Sharing
You may opt out of:
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Third-party communications
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Marketing and promotional emails
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Disclosure of information for business purposes
Opt-out requests may be submitted via:
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Phone: 808-825-5588
Marketing emails include an unsubscribe option. PMA members may manage communication preferences via email.
11. Data Retention and Deletion Requests
We retain personal data only as long as necessary to fulfill our services, comply with legal obligations, or as otherwise permitted by law.
You may request deletion of your personal information. We will honor such requests unless we are legally obligated to retain the information or require it for:
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Order fulfillment
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Legal compliance
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Prevention of fraud or misuse
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Internal recordkeeping consistent with user expectations
12. Policy Changes
We may update this Policy from time to time. Significant changes will be communicated via email or notice on the Site. Your continued use of the Site or PMA participation constitutes your acceptance of the revised Policy.
13. Contact Information
For any privacy-related questions, concerns, or requests, please contact:
The Fermented Life
2585 Ala Namahana Pkwy Unit 119
Kīlauea, Hawaii 96754
Email: thefermentedlifekauai@gmail.com
Phone: 808-825-5588